If version 1.0.92 shows as the latest version, preventing an upgrade to a higher version, follow these steps to resolve the issue:
1. Navigate to Settings > System Settings > Device Preferences > About > Factory Reset
2. Follow on-screen prompts to perform Factory Reset
3. Power Cycle the Device:
Turn off, unplug, wait a few seconds, and then power on
3. Connect to the internet and check for updates again
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