Why can't I connect to the Internet?

Modified on Wed, 22 Nov 2023 at 02:40 AM

Before connecting to any network, make sure your network is available.

You can connect to a network via Ethernet or WiFi.


Note: You can't connect to both Wi-Fi and Ethernet at the same time. 

If you are using one of the network connections of Wi-Fi or Ethernet, please remove the other one.


Connecting to Ethernet

At any time, you can connect to an Ethernet network via the Ethernet port.


Connecting to WiFi

1. Go to Settings > System Setting > Network & Internet.

2. Turn on the WiFi and select the WiFi you want to connect.

3. Enter the WiFi password.


If you have tried the above, but still have no internet connection. 

Please make sure your router is correctly set up.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article