How to Fix Internet Connection Problems

Modified on Mon, 2 Sep at 2:49 AM

Before connecting to the Internet, ensure your network is available. Use either an Ethernet cable or WiFi. Note: You cannot connect to both WiFi and Ethernet simultaneously. Disconnect one if using the other.


Connecting to Ethernet

Use the Ethernet port to connect to an Ethernet network at any time.


Connecting to Wi-Fi

  1. Go to Settings > System Settings > Network & Internet.
  2. Enable Wi-Fi and select the network you want to connect to.
  3. Enter the Wi-Fi password.


Set Date & Time Settings to Automatic

If the system time doesn’t match the network time, it may cause network connection errors. Follow these steps to synchronize the system time with the network time:

  1. Go to Settings > System Settings > Device Preferences > Date & Time.
  2. Turn on "Automatic Date & Time".


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