Factory Reset / System Reset

Modified on Wed, 30 Apr at 4:06 AM

TABLE OF CONTENTS

Reset through user interface

To reset the device, please:

  1. Navigate to Settings > About
  2. If you are a beta user, turn off beta mode; if not, proceed to step 3
  3. Navigate to System Settings > Device Preferences > About
  4. Select "Factory reset."

 


Reset using reset button or pin hole

Please try a Factory Reset using a pin in the reset hole.

Here are the steps:
1. Use a pin to press into the Reset hole located at the bottom of the ADTH box.
2. While holding the pin down, power on the ADTH box. You will see the following screen.
4. Keep the pin pressed, and use the ADTH remote to select "Wipe data / factory reset."
5. Select "Factory data reset."
6. Once completed, you will see the "Data wipe complete" message in the lower-left corner.
7. Select "Reboot system now" and release the pin.

Please let us know if the steps help. Thank you for your patience!

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