Resolving Update Issues from Version 1.0.92

Modified on Fri, 24 May 2024 at 06:28 AM

If you're experiencing issues updating your software from version 1.0.92, performing a Factory Reset and then checking for updates can often resolve the problem. Follow the steps below to complete the process.

Step-by-Step Instructions

1. Navigate to Factory Reset:

  • Go to Settings > System Settings > Device Preferences > About > Factory Reset.

2. Perform the Factory Reset:

  • Follow the on-screen instructions to complete the Factory Reset process.

3. Automatic Reboot:

  • After the Factory Reset is completed, the device will automatically reboot.

4. Check for Updates:

  • Connect your device to the internet.
  • Go to Settings > About and select Check for updates.

By following these steps, you should be able to resolve the update issue and successfully update your software. If you still cannot update to a version higher than 1.0.92 after following these steps, please contact our Support team for further assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article